Chris Armstrong is founder and Managing Director of Information Automation Limited. At the point that the company was formed, he was already an established figure in the world of library and information science research having worked for ten years as a research officer in the College of Librarianship Wales - now known as the Department of Information Studies, University of Wales Aberystwyth. He has continued his association with the Department through a number of joint research projects, a course on electronic publishing, and as Director of the International Graduate Summer School (iGSS).

Chris Armstrong's research interests centre on electronic access to information - online and CD-ROM databases and Internet resources - and this is reflected in some of the company's major projects. The Gower Publishing Company work on reviewing information CD-ROMs; the Bowker-Saur World Databases project which resulted in a major series of directories to electronic resources; and the work for University Microfilms International (UMI) are all examples. In more recent years, this work has translated into a concern for the quality of databases and other electronic resources and has brought about both the inception of the Centre for Information Quality Management and the continuing work on electronic publishing in the library/information sector - a programme of work closely linked to the company's interests in collection development.

Chris Armstrong is a Fellow of both the Institute of Analysts and Programmers and CILIP: the Chartered Institute of Library and Information Professionals; he serves the latter as a national councillor. He is also Vice-Chair of the UKeIG: the UK eInformation Group - on whose management committee he has served for many years and whose newsletter he edited until recently. He is a regular writer and editor and has a number of recent monographs, reports and articles to his name.